These Terms of Use ("Terms") govern your use of Hevra mobile apps, websites, and coach tools operated by Hevra Labs ("Hevra", "we", "us"), the operator of the Hevra product brand. By creating an account or using the Services, you agree to these Terms.
1. The Services
Hevra helps you log workouts, track progress, optionally sync health data, chat with AI fitness features, and (if invited) work with a coach. Features may change as we improve the product.
2. Accounts
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. You must be at least 18 years old to create an account or use the Services.
3. Hevra Elite subscriptions
- Elite is offered as an auto-renewing subscription through the Apple App Store or Google Play (monthly and/or yearly plans, as shown in the paywall).
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
- If a free trial is offered, it automatically converts to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the trial ends. After conversion, the subscription renews and bills as described below.
- The subscription renews automatically for the same period unless you cancel at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current rate shown by the store.
- Manage or cancel anytime in your store account settings under Subscriptions. Deleting the Hevra app does not cancel the subscription.
- Refunds are handled by Apple or Google under their policies, except where local consumer law gives you additional rights.
4. Acceptable use
You agree not to misuse the Services, including by:
- Attempting to reverse engineer or disrupt the Services.
- Uploading unlawful, harmful, or infringing content.
- Using AI features to provide regulated medical advice to others.
4a. Community rules
Profiles, posts, stories and comments are seen by other people. When you use social features you agree not to post or send:
- Nudity or sexual content, or anything that sexualizes or endangers minors.
- Harassment, bullying, threats, or hate based on who someone is.
- Graphic violence, or content that promotes self-harm, eating disorders, or dangerous challenges.
- Spam, scams, impersonation, or sales of drugs, weapons, or other regulated goods.
- Other people's private information, or photos of people who have not agreed to be posted.
- Content you do not have the right to share.
Zero tolerance. There is no place in Hevra for objectionable content or abusive users. Photos and text are checked automatically before others see them, and you can report a post, story, comment or profile, or block an account, from its ••• menu. We review reports within 24 hours, remove content that breaks these rules, and suspend or permanently ban accounts that post it. Contact us at support@hevra.fitness.
5. Health & AI disclaimer
Hevra is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified professional before starting a new exercise program. AI responses can be wrong or incomplete; use your own judgment. AI providers may process your prompts as described in our Privacy Policy.
Assumption of risk. Physical exercise and training involve inherent risks of injury or other harm. By using the Services to plan or track workouts, you voluntarily assume those risks and are solely responsible for how you train, including choosing exercises, loads, and intensity appropriate for your fitness and health.
6. Your content
You retain ownership of the workout and profile content you create. You grant Hevra a limited license to host, process, and display that content solely to operate the Services (including sync and optional coach sharing you enable).
When you share a post, story, comment or profile photo, that license also lets Hevra check it for safety and show it to the audience you chose. You can delete what you shared at any time; we cannot recall copies other people may have saved. We may remove content that breaks these Terms.
7. Privacy
Our Privacy Policy explains how we process personal data. By using the Services you acknowledge that processing.
8. Availability & changes
We may modify, suspend, or discontinue features. We may update these Terms; continued use after the "Last updated" date means you accept the revised Terms where permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, Hevra is not liable for indirect, incidental, or consequential damages, or for injuries arising from exercise or reliance on AI content. Nothing in these Terms limits rights that cannot be waived under applicable consumer law (including EU consumer protections).
10. Contact
Questions: support@hevra.fitness.
Privacy: privacy@hevra.fitness.
Account deletion: Delete account.